30 Day Money Back Guarantee

30 Day Money Back Guarantee

Available on purchases made on our website (www.equineamerica.com) and in-store (selected retailers only)

Equine America USA strive to produce the best products and want you to be completely satisfied with your purchase. We know that it can be a minefield deciding what supplements to give your horse and so with that in mind we offer a a no-quibble 30 day money back guarantee on the majority of our product range – 30 to 60 day supply sizes only. This offer is available on our own website and in selected approved stores. If you are not 100% happy with a product for any reason, simply notify us within 30 days, return any unused product directly to us along with the original proof of purchase (a store receipt) and we’ll refund the purchase price. That’s it! No catches and no fine print. We want to let you try our products absolutely risk free – that’s how confident we are.  

Terms & Conditions

  • Selected retailers only.  Available on purchases made in-store at selected approved retailers only and on our own website  - www.equineamerica.com
  • You may request a refund on your first purchase of the smallest non-sample size of that product. 

Returns Process:

Returns must come direct to us at Equine America and NOT returned to the store.

Email us at info@equineamerica.com before the end of the 30th day from when you purchased the product. Send the pot and any unused product, along with your original proof of purchase, including details of the store you purchased from, to Equine America USA, 

  • We must receive all returns by the end of the 35th day after purchase.
  • Postage is at your own cost and we suggest you obtain a proof of posting.
  • The Moneyback offer is only available once per person, household, email address, payment method or IP address for each product.
  • Refunds will be provided within 14 working days (often much sooner).